We believe the key to building great brands and delivering consistently compelling customer experiences is to define the right brand strategy.
Many companies jump straight from business strategy to marketing execution without developing a unified brand perspective or message platform. As a result, creative decisions are made without a business filter, and marketing programs are implemented inconsistently and inefficiently across divisions, geographies and customer sets. Maximizing this connection between business strategy and brand is our specialty.
Our engagements begin with extensive interviews and research into the substance of your organization: your business model, products/services, culture, customer expectations, partner relationships, competitive landscape and executive personalities. Understanding these critical brand inputs shines a light on what your company could be, and also what it should not.
After we develop a 360-degree view of your organization, we guide your executive team and marketing leaders through a business-driven evaluation of positioning, messaging and story options. The thought-provoking discussions and tough choices that punctuate this process often challenge long-held assumptions, unify competing perspectives and reinvigorate how senior leaders think about their future business opportunities.
Clients often tell us that the deep level of brand understanding and long-term support they receive from executive teams after this intense process is transformational for their companies.